Handibee’s Landlord Multi-Saver Plan

Background

Ms Leong, a landlord, owns multiple rental units across Klang Valley, including a mix of apartments and landed properties. As a landlord managing three properties with a growing tenant base, she aimed to simplify property maintenance while reducing tenant complaints and maintaining profitability.

Challenges

Unplanned Wear and Tear: Ms Leong often found herself dealing with unexpected repairs such as plumbing leaks and faulty electrical wiring.
Multiple Contacts for Repairs: Managing multiple repairmen across different locations led to inefficiency and delays in resolving tenant complaints.
Escalating Costs: Irregular repair bills and inconsistent pricing caused uncertainty in budgeting.
Tenant Satisfaction: Delayed repairs occasionally frustrated tenants, putting pressure on Ms Leong to act faster.

Solutions: To address these challenges, Ms Leong subscribed to Handibee’s Landlord Multi-Saver Plan:

Proactive Yearly Inspections: The plan included an annual inspection to identify potential wear and tear across her properties, such as leaking taps or faulty power sockets. This ensured issues were resolved before they escalated into costly repairs.
Single Point of Contact: With Handibee as her one-stop solution, she no longer needed to juggle multiple handyman contacts.
Affordable and Transparent Pricing:
- Cost: RM 220/year for the first unit and RM 110/year for additional units.
- Repair Charges: A flat rate of RM 70/hour for all repair work.
Multi-Unit Coverage: Coverage for up to six units under one plan, including essential plumbing, electrical, and basic air-conditioning repairs.
Peace of Mind: With Handibee managing repairs and inspections, Ms Leong focused on other aspects of property management.

Result

Cost Savings: By addressing issues during yearly inspections, Ms Leong reduced major repair costs by 40%.
Improved Tenant Satisfaction: Faster repair coordination reduced tenant complaints, leading to happier tenants and longer lease terms.
Efficient Management: Centralising all repairs through Handibee streamlined her operations, saving valuable time.
Predictable Expenses: Fixed yearly subscriptions and hourly rates enabled better financial planning.
Added Value for Longevity: Ms Leong was thrilled when she learned her second-year renewal included termite management, further protecting her investment.

Conclusion:

Handibee’s Landlord Multi-Saver Plan transformed Ms Leong’s approach to property management. Its proactive inspections, reliable service, and transparent pricing not only reduced her stress but also enhanced tenant retention and safeguarded her properties.

A Hassle-Free Solution for Landlords: With Handibee, managing multiple rental units has never been easier.

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